Technical Support

Online Documentation Online Support Forum NEW !   Online Tutorials

Please feel free to call or email our sales department directly with any presales questions.

In addition to our dedicated technical support staff, answers and insights to many questions can be found in our Online Forum , Online Tutorials and Online Manuals.

Limited Technical Support is provided for Customers without a Support Contract.


Technical support policy for developers tools Technical support policy for office products

Start submitting your technical support request by selecting your product below:


DEVELOPMENT TOOLS (DEVELOPERS) OFFICE PRODUCTS (END-USERS)

Printer Drivers (OEM) Monochrome OEM Printer Driver Color OEM Printer Driver ColorPlus OEM Printer Driver Metafile(EMF) OEM Printer Driver PDF OEM Printer Driver

Imaging Tools TIFF SDK Image SDK Document Imaging SDK Image PDF Plugin Annotation Plugin Fax Coverpage Plugin

Barcode Toolkits 1D Read/Write 2D Read 2D Write 2D PDF417 Read 2D PDF417 Write

Fax Toolkits Fax Toolkit for Boards and Modems

Document Converters Monochrome Printer Driver ColorPlus Printer Driver PDF Printer Driver

Faxing Products Impact Fax Broadcast Impact Fax Server Impact ColorFax Impact ColorFax Lite

Printing Products FileMorph FileMorph Server Print2RDP Print2RDP Client Archive Print2XP Print2Email with PDF Print2Email Server BILPDManager BILPDManager Server

Imaging Products Tiff Viewer and Browser Plugin Tiff Viewer Server Free Tiff Viewer and Browser Plugin

Licensing Black Ice License Manager


For questions about Fax Hardware Installation, please visit our Fax Hardware Installation Guide.

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